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February 21, 2018

Chick-fil-A does this

it's a terrible decision

from one perspective

from the perspective of short-term profitability and of maximizing ROI at all costs

closing on Sundays would not be favored by most shareholders

so why does Chick-fil-A take Sundays off

when it does not make...

January 5, 2018

At Southwest Airlines, the flip was evident. They were profitable, paradoxically, because they did not put profits first.

For my birthday, I didn't want cake and ice cream. I wanted a variety of cereal with different toppings for everyone. Our VP of PR said, “Sure, go f...

November 3, 2017

Being part of the Astros World Series run and watching these postseason games has been a joy. Throughout the season, and even more noticeably this postseason, I have been quietly impressed with manager A.J. Hinch's leadership.

Here are 5 things I learned about leadershi...

September 28, 2017

In this new economy, what it takes to be a valuable employee has changed. By new economy, I am referring to the digital economy; the economy of disruption. Traditional industries are crumbling or undergoing massive reinvention. See Amazon's acquisition of Whole Foods,...

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February 21, 2018

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